Change Management
It's said that having the right tools is half the battle, but just as crucial are anchoring, ownership, technology comprehension, and mastery. To succeed in adopting any new technology, including Microsoft 365, Power Platform and Dynamics 365, we must empower people to use it effectively. This is exactly what we at Puzzlepart specialize in.
Ta kontakt med oss
Du hører du fra oss så fort vi har anledning!
Change management is as much about competence and human insight as it is about administrative decisions. That's why we have a dedicated team of educators and certified change managers who understand what it takes to succeed with new technology.
Organizations are not machines; they are the sum of the people who work there. To create meaningful and lasting change, the focus must be on both the change itself and those who will live with it, inspiring them to embrace the transformation.
ProSci And ADKAR
We use elements from various methodologies, including Prosci, which is Microsoft's recommended model for change management in relation to Microsoft's cloud platform. A cornerstone of Prosci is the so-called ADKAR model. The goal is to facilitate successful change by implementing measures that foster comprehension, ownership, competence, and the capacity for change within an organization.
A - Awareness of the need for change
D - Desire to participate and support the change
K - Knowledge of how to change
A - Ability to implement desired skills and behavior
R - Reinforcement to sustain the change
FAQ
What is change management at Puzzlepart?
Change Management at Puzzlepart focuses on enabling people to master new technology through anchoring, ownership, technology understanding and competence.
How can the ADKAR model help our organization?
The ADKAR model contributes to successful change by creating awareness, desire, knowledge, ability and reinforcement around change processes in the organisation.
What role does competence and insight play in change management?
Competence and human insight are crucial to succeed with change management, as organizations consist of people who will live with and want to participate in the change.
How does Puzzlepart facilitate user adoption?
Puzzlepart facilitates user adoption through mapping work, workshops, customized training and support to create a sense of mastery and lasting changes.
What does preparation for stewardship entail in change management?
Preparation for management ensures that the change journey continues even after the project has been completed, by creating long-term benefits and sustaining the changes.
Examples of Change Management Initiatives
Insight Work - Understanding Our Origins
We conduct insight work to map how you currently operate, what processes exist, the roles and tasks that are in place, and how things are organized. We organize workshops to create insight and knowledge about needs, objectives, and to foster a common understanding of the need for change.
Engagement - Getting Everyone on Board
There are many stakeholders, and it's crucial to have a plan to engage them and ensure good communication about the change. Leaders, employees, colleagues, resource people, IT, HR - there are several groups to involve and engage in a successful change journey.
Facilitation - Adapting Tools, Processes, and Work Habits
The tools which are to be implemented, may not always be developed for our organization. At the same time, how we work may not be tailored to new work tools. To reap the benefits, we likely need to make changes in both the technology and our work habits.
Training - Learning New Ways to Work
Simply providing new tools to employees is insufficient. We must change habits and, notably, teach colleagues to correctly use the tools in relation to their work tasks and processes. We have a range of training and skill enhancement initiatives that we employ in all our projects.
Preparing for Governance - Creating Long-Term Benefits
The change journey isn't complete when the project ends. New tools and methods must be maintained, updated, and developed further. This needs to be planned from the start with a robust system established to manage the realization of benefits over time.
Let's talk
Daniel Wiese-Møller
Sales Director
Microsoft 365 Specialist